Compassionate communication is the cornerstone of clinical care. Although most research has focused on outcomes of verbal communication, there is little research on non-verbal communication, which experts estimate is the predominant form of communication. To

Kathi J. Kemper, M.D. and Hossam A. Shaltout, Ph.D. completed a preliminary study designed to a) test the feasibility of two strategies for maintaining subject blinding to non-verbal communication of compassion (NVCC), and b) determine whether blinded subjects would experience psychophysiologic effects from NVCC. Subjects reported significant improvements in well-being which were reflected in objective physiologic measures of autonomic activity. Extending compassion is not only good care; it may also be good medicine.

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